Communication Courses

(1 day)

In a rapidly changing, VUCA world—volatile, uncertain, complex, and ambiguous—communication is no longer a soft skill; it is a strategic advantage. The Art of Connection equips you with a number of tools to build positive, productive, and resilient relationships, both at work and beyond.

(1 day)

Through numerous interactive and self-reflection exercises, participants will learn how to approach any communication with confidence and clarity. Specifically, at the end of this course, participants will be able to:

(1 day)

Employees don’t become resilient overnight. It’s a process of continuous support and communication from leaders in at atmosphere of psychological safety. By examining the current context of our modern workplaces, leaders will learn the two critical messages all employees need during stressful times as well as understanding applying key principles of communication at all levels of leadership: front-line supervisors, middle managers, senior managers, and executives.

(1.5 days)

The purpose of this workshop is to explore barriers to having challenging conversations, understand the risks for not having these conversations as well as rewards for doing so, and learn strategies and practices for preparing for and facilitating conversations that participants find challenging.

(Certified Facilitator)

(1 day)

Every year, over a million people use the DiSC® personal assessment tool to improve teamwork, communication, and productivity in the workplace. The Everything DiSC® model provides a common language people can use to better understand themselves and others. They use this knowledge to reduce conflict and improve working relationships.

Our brains can go into overdrive when we face uncertainty, whether it’s in the moment with a challenging client or a general situation like the pandemic. Recent studies show that, the less information we have, the more irrational and erratic our decisions become. But we can take simple and practical steps to regroup, re-think, and re-act. This course will examine practical strategies to accomplish just that, with numerous application exercises to help you master new skills.  The 7-step process includes:

(Certified Coach)

The Bates ExPI™ multi-rater assessment gives leaders an in-depth analysis of their ability to influence business outcomes. The assessment is a powerful foundational tool for coaching and development plans. Bates ExPI™ feedback helps leaders build the presence and influence necessary for mobilizing teams, driving strategy, and making an impact. Organizations use the tool to develop current and future leaders and guide strong succession plans.

(2 days)

In this intensive, highly interactive course for leaders, this course introduces an executive presence model that participants use for constant self-evaluation and application. We examine 5 key concepts and how they influence executive presence and communication.

This course is appropriate for anyone who facilitates meetings, workshops, planning sessions etc. If participants have an upcoming course or meeting they need to facilitate, they will be able to immediately apply learnings to that project.

(1 day)

Performance management is often among the most disliked processes in any organization. Leaders dislike compiling reviews and employees often feel like their skills aren’t being objectively assessed or evaluated in a timely manner. But what if we reframed performance management from being transactional to being a genuine partnership in learning and development? Research shows that this shift in perspective is more effective in motivating and engaging employees.

(Certified Facilitator)

(2 days)

Turn off your problems without turning off your people! Turnaround Interview™ teaches HR professionals, managers, and supervisors a progressive and practical method for helping employees to break negative workplace habits without resorting to discipline or the threat of discipline.

(1 or 2 days)

This course teaches participants how to translate complex, technical information into clear, concise, reader-friendly writing without losing accuracy. Participants learn practical techniques, rewrite real examples, and develop repeatable processes for producing plain-language documents. They also learn practical editing and proofreading tips.

(1 day)

Writing for business is different than creative writing and academic writing. Writing for business must be clear, concise, understandable, and specific in order to be effective. Busy leaders, colleagues and employees receive a lot of communication from many sources, and writing skills are an important part of communication. Good writing skills allow you to communicate your message with clarity and ease to a far larger audience than through face-to-face or telephone conversations.