Communication and Resilience

(1 day)

In a rapidly changing, VUCA world—volatile, uncertain, complex, and ambiguous—communication is no longer a soft skill; it is a strategic advantage. The Art of Connection equips you with a number of tools to build positive, productive, and resilient relationships, both at work and beyond.

(1 day)

Through numerous interactive and self-reflection exercises, participants will learn how to approach any communication with confidence and clarity. Specifically, at the end of this course, participants will be able to:

(1 day)

Employees don’t become resilient overnight. It’s a process of continuous support and communication from leaders in at atmosphere of psychological safety. By examining the current context of our modern workplaces, leaders will learn the two critical messages all employees need during stressful times as well as understanding applying key principles of communication at all levels of leadership: front-line supervisors, middle managers, senior managers, and executives.

(1.5 days)

The purpose of this workshop is to explore barriers to having challenging conversations, understand the risks for not having these conversations as well as rewards for doing so, and learn strategies and practices for preparing for and facilitating conversations that participants find challenging.

(Certified Facilitator)

(1 day)

Every year, over a million people use the DiSC® personal assessment tool to improve teamwork, communication, and productivity in the workplace. The Everything DiSC® model provides a common language people can use to better understand themselves and others. They use this knowledge to reduce conflict and improve working relationships.

Our brains can go into overdrive when we face uncertainty, whether it’s in the moment with a challenging client or a general situation like the pandemic. Recent studies show that, the less information we have, the more irrational and erratic our decisions become. But we can take simple and practical steps to regroup, re-think, and re-act. This course will examine practical strategies to accomplish just that, with numerous application exercises to help you master new skills.  The 7-step process includes: