(1 day)

Performance management is often among the most disliked processes in any organization. Leaders dislike compiling reviews and employees often feel like their skills aren’t being objectively assessed or evaluated in a timely manner. But what if we reframed performance management from being transactional to being a genuine partnership in learning and development? Research shows that this shift in perspective is more effective in motivating and engaging employees.

With that learning and development perspective in mind, this one-day course provides leaders with skills in:

  • Understanding employee motivations
  • Preparing for a performance discussion
  • Setting clear performance expectations
  • Creating a Performance Accountability Agreement
  • Knowing the difference between mentoring and coaching and when to use each
  • Applying a performance coaching process
  • Practicing and applying key coaching skills

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